Please note : The delivery charges to some regions have increased by a large amount in the last year and although I charge a flat rate anything over and above that I pay myself.

XOXO

SHIPPING & Returns

UNITED KINGDOM

£5.40 first recorded and Signed, usually delivered the within 3 days.

£7.65 Next Day Delivery - flat rate per order.

First class Signed for or Special Delivery (depending on value for a higher insurance level), signature required on both fully tracked and insured. An email confirmation with the tracking number will be issued upon despatch.

INTERNATIONAL

There are currently some international restrictions on shipping so your country may not be available at checkout but do email me directly to discuss if you wish to place and order.

Currently shipping to:

Australia, Austria, Belgium, Brazil, Bulgaria,Canada, Croatia, Cyprus, Czech Republic, Denmark, Eygpt, France, Finland, Germany, Gibraltar, Greece, Guernsey, Hong Kong, Hungary, Ireland, Isle of Man, Italy, Japan, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Norway, Saudi Arabia, Spain, Sweden, Switzerland, Taiwan, United States, UAE, UK.

International Tracked / Flat Rate: £13.00 per order

Countries Included : Austria, Belgium, Brazil, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, France, Finland, Germany, Gibraltar, Greece, Guernsey, Hungary, Ireland, Isle of Man, Italy, Luxembourg, Malta, Monaco, Montenegro, Netherlands Norway, Spain, Sweden, Switzerland.

This option Is insured expedited and trackable it is offers tracking and offers online confirmation of delivery. Their aim is  3 - 5 days for delivery but during Covid restrictions it may take up to 2 weeks and 4 weeks for the far East. we have to wait until 30 days are up to put in a claim for missing items although this is extremely rare.

International Tracked / Flat Rate: £15.00 per order

United States

This option Is insured expedited and trackable it is offers tracking and offers online confirmation of delivery. Their aim is  3 - 5 days for delivery but during Covid restrictions it may take up to 2 weeks and 4 weeks for the far East. we have to wait until 30 days are up to put in a claim for missing items although this is extremely rare.

International Tracked / Flat Rate: £16.50 per order. Countries included: Brazil, Japan, Singapore and Taiwan.

This option Is insured expedited and trackable it is offers tracking and offers online confirmation of delivery. Their aim is  3 - 5 days for delivery but during Covid restrictions it may take up to 2 weeks and 4 weeks for the far East. We have to wait until 30 days are up to put in a claim for missing items although this is extremely rare.

Courier Servie / Flat rate £25 per order. Countries Included: Australia, Canada, Egypt, Hong Kong, Saudi Arabia, UAE.

Depending on the shipper their aim is for 5 to 10 days but of late it may take up to 2 weeks and 4 weeks for the far East. Any tracking references will  be emailed as soon as the goods have gone. 

Important Notice

Please note that each customer is responsible for any Import Tax or customs Fees imposed.

I ACCEPT NO RESPONSIBILITY FOR ITEMS THAT HAVE BEEN MISS HANDLED OR LOST BY THE RECEIVING COUNTRY'S POSTAL SERVICES. THE CUSTOMER MUST PAY ALL DUTY AND CUSTOMS CHARGES I CANNOT BE HELD RESPONSIBLE FOR ITEMS STUCK IN CUSTOMS.

RETURNS POLICY

IMPORTANT PLEASE ORDER CAREFULLY 

I am a designer / maker not a brand all items are limited edition or one of a kind so I only accept refunds on items if they are faulty. If there is a problem please email within 24 hours of receipt of goods. Refunds will only be offered if items are faulty and only under the condition the items are unworn. The order must be dispatched back via secure postal services within 7 days of receipt. They must be returned in the gift box they came in with the packaging.

There is no refund given on pierced earrings for hygiene reasons. 




©️2024 by Deborah J Veitch